JEditor Support Central

Announcements

• How Russian invasion of Ukraine affected our team
• JEditor Security Advisory: CVE-2021-44228 vulnerability in log4j library
• JEditor Server: maintenance and support after February 2, 2021
• JEditor Cloud (canceled)

Getting Started

• Getting started
• Top 5 reasons why you need JEditor in your Jira

Release notes

• JEditor 3.9.5 release notes
• JEditor 3.9.0 release notes
• JEditor 3.9.x upgrade notes
• JEditor 3.7.9 release notes
• JEditor 3.7.0 release notes
• JEditor 3.7.x upgrade notes

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User stories

• Member.buzz story

Configuring JEditor

• Project-level Templates
• Toolbar and bottom bar
• Custom Styles/CSS
• Custom Javascript
• Jira Service Management (Service Desk)
• Replace With

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Configuring Jira

• HTML tags in Jira notifications (Jira Data Center 8.20.0+)
• HTML tags in Jira notifications (batching email notifications)
• HTML tags in Jira notifications (regular email notifications)

Using JEditor

• JEditor Automation (beta)
• Source mode
• Exporting to PDF (built-in function)
• Adding new lines: Enter and Shift+Enter
• Pasting from MS Word, Excel and Outlook
• Templates and prepopulation

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Compatibility and integrations

• Doublecheck for Jira Service Management
• Better PDF Exporter for Jira JEditor integration

Troubleshooting

• High CPU utilization and/or Out Of Memory errors
• Users are unable to edit fields; $rendererDescriptor.getEditVM(...) message is shown
• Conflict between JEditor and Insight Asset Management add-on
• HTML tags in data exported to MS Excel
• HTML tags in Confluence Workbox notifications