Users are unable to edit fields; $rendererDescriptor.getEditVM(...) message is shown


When editing a field the following message is shown:

$rendererDescriptor.getEditVM($!description, $!issue.key, $!fieldLayoutItem.rendererType, $!, $, $rendererParams, false)

JEditor Renderer is missing from the list of field renderers in Field Configurations.


JEditor wasn't installed correctly. Sometimes UPM fails to install and activate all add-on modules. We are still investigating why this particular error is happening.

How to solve

Re-installing JEditor should solve this problem.

After re-installing check if the following module is enabled (if it's not, enable it manually):

  • JEditor Renderer (com.jiraeditor.jeditor.renderer)
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